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Our Support Center Associates are available to assist you 24 hours a day, 7 days a week. Please allow upto 12 business hours for us to respond to your email. To ensure you receive future emails, please add and to your Safe Sender list. There is a chance our response to you will be discarded by your spam filter. If you mail us you would receive an acknowledgment email in approximately 15 minutes. Please check your inbox for our auto-acknowledgment email, which would been sent to the email address you specified. If you don't see the email, look in your junk-mail folder. If you find it there, please mark the email as Not Junk and add to your address book also.